Faqs
Frequently Asked Questions
How does printer rental work?
Printer rental allows you to access a high-quality printer without the need for long-term ownership. You can choose a printer from our wide range based on your needs and budget.
We offer flexible rental terms, deliver the printer to your location, set it up, and provide ongoing service. At the end of the rental period, you can return it, renew, or upgrade to a newer model.
We offer flexible rental terms, deliver the printer to your location, set it up, and provide ongoing service. At the end of the rental period, you can return it, renew, or upgrade to a newer model.
Do you only service the Johannesburg area?
No — while our main office is based in Randburg, Johannesburg, we service clients nationwide, including Cape Town, Durban, Pretoria, and smaller towns across South Africa.
What’s included in my rental agreement?
All rental agreements include full monthly service and maintenance, parts replacement, and technical support. You also get access to our expert team for troubleshooting, training, and usage tips.
Can I buy a printer instead of renting?
Yes — we offer both purchase and rental options. If you prefer ownership, we can help you select the right machine and provide after-sales support and maintenance plans.
Do you offer flexible payment terms?
Absolutely. We provide customized finance solutions to suit your business cash flow, including monthly, quarterly, or annual payment options.
What happens if my printer breaks down?
Our service agreements cover breakdowns. Simply call us, and we’ll send a technician to repair the issue. If the machine needs major repairs, we can provide a loan unit to keep your operations running.
Do you supply toner and consumables?
Yes — all managed rental packages include toner, consumables, and parts. For purchase clients, we supply genuine manufacturer-approved consumables at competitive prices.
Can I upgrade my printer during the rental period?
Yes — our rental agreements are designed for flexibility. If your printing needs change, we can upgrade you to a faster or more advanced model at any time.
Are your printers suitable for large-scale printing?
Definitely. We supply everything from compact office printers to high-volume production machines capable of handling millions of pages per month.
How quickly can you deliver and install my printer?
Delivery and installation can often be arranged within 24–72 hours, depending on your location and machine availability.